Some organizations choose to outsource all or part of their information technology. They engage a managed service provider (MSP) to handle the day-to-day IT operations of the business, or sometimes just a single problem they may be having. This is a practice known as managed IT services.
A top-notch MSP is always looking for ways to create efficiencies, reduce costs, improve quality, and improve the flow of information and data. Below are some of the benefits your business can realize by utilizing managed IT services.
- Serves as an extension of in-house IT support. Most IT professionals are highly specialized. You can have an incredibly talented IT team, but still be missing critical skills that are needed for certain systems. Managed IT services are an affordable way to supplement your IT staff by enabling you to fill gaps in your team, without adding to your headcount.
- More affordable than dedicated resources. According to new benchmarking data from the Society for Human Resource Management (SHRM), the average cost to hire a new employee is nearly $4,700. Also factor in that employers estimate the total of hiring a new employee can be three to four times the position’s salary, and it becomes clear how funding an in-house IT team can become unmanageable. MSPs come equipped with their own team of IT experts who operate on THEIR payroll, while providing your business with the IT resources it needs to succeed at a fraction of the cost.
- Allows you to stay focused on your mission. Technology is a vital support structure for your business, but it is not the reason your team comes to work every day. You need your most important investment—your team—to focus on your customers and your mission. A managed service provider will provide the technology systems and support your team needs to focus on what they do best.
- Scale up or scale down as needed. There will be times when your business needs extra IT support. Perhaps you’re rolling out a brand-new system, or perhaps you have a new contract that will require extra resources for a period of time. Using an MSP allows you to quickly find the talent you need, without going through a long hiring process. When these extra IT services are no longer needed, you can simply end your contract with your provider, which is much easier and more cost effective than laying off an employee.
- Stay on pace with rapid change. The world of technology is ever changing. It is a MSP’s job to stay current on all the latest tech trends and threats. By finding an MSP that heavily invests in the professional development of their staff, you can help ensure they are implementing the best solutions for your business and protecting your data from the latest viruses and malware that serve as a constant threat.
- Depth of experience and knowledge. By partnering with an IT MSP, your business can gain access to a plethora of professionals who live, sleep, and breathe IT. At BDK, Inc., our teams are comprised of innovators, problem solvers, trailblazers, and leaders with more than a century of combined experience in the IT field. From help desk technicians to system engineers, our IT professionals are highly specialized in what they do and work collaboratively to ensure a customer-centric approach to fit your business’s needs.
Click here to learn more about how managed services work, or here to learn how BDK, Inc. can support your company’s IT needs via our MSP offerings.